1. Booking Appointments

Appointments can be made through our website, by phone, or in person. When booking an appointment, you agree to abide by this Cancellation and No-Show Policy.

2. Cancellation Policy

• Advance Notice:
  If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance.

• How to Cancel:
  You can cancel by:

  • Calling us 

  • Whatsapp

• Late Cancellations:
  Cancellations made less than 24 hours before your appointment may incur a cancellation fee of 50% of the scheduled service price.

3. No-Show Policy

A “No-Show” occurs when you miss an appointment without canceling in advance.

• No-Show Fee:
  If you do not show up for your appointment without notifying us, you will be charged 100% of the scheduled service price.

• Future Bookings:
  Repeated no-shows may result in the requirement to prepay for future appointments or, in some cases, the refusal of service.

4. Late Arrivals

• Grace Period:
  We offer a 10-minute grace period for late arrivals.

• Adjustments:
  If you arrive more than 10 minutes late, your appointment may need to be shortened to avoid inconveniencing other clients. In some cases, we may need to reschedule your appointment, which could be considered a late cancellation and may incur a fee.

5. Why This Policy Matters

Our cancellation and no-show policy helps us:

• Respect the time of other clients who may want to book an appointment.

• Compensate our staff for their time and preparation.

• Ensure smooth scheduling and operations for our business.

6. Emergency Considerations

We understand that emergencies happen. If you have a genuine emergency, please contact us as soon as possible, and we may waive the fee at our discretion.

7. Contact Information

For cancellations, rescheduling, or questions about this policy, please reach out to us

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Thank you for understanding and cooperating with our Cancellation and No-Show Policy. We appreciate your respect for our time and commitment to providing excellent service to all our clients.